Please contact us in the first instance to advise us of a request to return an item.
We will confirm the returns procedure, we will provide you with a reply paid label for the return of your order at no cost to you. Our packaging must be used when returning items to us to avoid any damage in the mail (unless the packaging was damaged in the first instance).
If you wish to return an item because you have changed your mind about your purchase, Record Shed will offer a refund provided that:
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- You return the item within 7 days of purchase;
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- The item is in re-saleable condition including that:
– It is in its original packaging, including instruction manuals and all accessories;
– It is unworn, unopened, unused and in its original condition;
– In the case of Vinyl Records, computer games, CDs and DVDs the original security seal or shrink wrap is intact.
– The customer will pay for all change of mind returns postage.
If these requirements are not satisfied Record Shed reserves the right not to offer a refund for change of mind returns.
